Privacy Policy

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, and restaurant details when you create an account.
• Order Data: Phone call transcripts, order details, and customer preferences processed through our AI system.
• Payment Information: Billing details processed securely through Stripe.
• Usage Data: How you interact with our dashboard and services.

We use the information we collect to:

• Provide, maintain, and improve our AI phone ordering services
• Process transactions and send related communications
• Train and improve our AI models (with anonymized data only)
• Send promotional communications (with your consent)
• Detect, prevent, and address technical issues or fraud

We do not sell your personal information. We may share data with:

• Service Providers: Trusted partners who assist in operating our platform (Stripe, Twilio, cloud providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition

We implement industry-standard security measures including:

• End-to-end encryption for all data in transit
• Secure data centers with SOC 2 compliance
• Regular security audits and penetration testing
• Access controls and authentication protocols

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Object to certain data processing activities

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Analyze how our service is used to improve it
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

We retain your data for as long as your account is active or as needed to provide services. After account deletion:

• Personal data is deleted within 30 days
• Anonymized analytics data may be retained
• Legal records may be kept as required by law

AloChef is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with all third-party providers
• Compliance with GDPR, CCPA, and other applicable regulations

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending email notification for significant changes

For privacy-related inquiries, please contact us at: